Lean Six Sigma for Services White Belt Online

This bitesize course will help you to understand the principles of Lean Six Sigma and how these methods can be applied in a services environment.

Course overview

About the course

You will learn how to use the DMAIC problem solving methodology and familiarise with some of the key Lean Six Sigma techniques and tools for continuous service improvement.

Duration

This elearning is expected to take 3-4 hours to complete.

Learning objectives

By the end of this learning, you will be able to:

Understand the key principles of the lean six sigma methodology
Apply the lean six sigma tools and techniques to continuous service improvement

What's covered?

This course covers the following modules:

Lean Six Sigma overview
Lean Six Sigma for services
The DMAIC model

What's included?

12 months online access to our Lean Six Sigma White Belt learning
Full tutor support

Target audience

This learning will apply to any professional in the services industry involved in change, transformation, and Continuous Improvement.

Pre-requisites

There are no pre-requisites for this learning.

Videos

Click on a video link below to find out more about ILX Group and our PRINCE2 training services.

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