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Lean Six Sigma for Services Yellow Belt

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Course overview

Looking to boost your problem-solving skills? Our Lean Six Sigma for Services Yellow Belt course is perfect for anyone involved in Continuous Improvement. Over two days, you’ll learn practical techniques to tackle real-world challenges, contribute to projects, and help drive meaningful change in your organisation. Ready to get started? 

Build your Lean Six Sigma expertise

Gain a solid foundation in Lean Six Sigma with ILX’s Yellow Belt course. In just two days, you’ll develop your awareness and understanding of the DMAIC problem-solving approach. Learn how to identify improvements, contribute to projects, and apply essential techniques to support personal growth and organisational success. 

Learning objectives
  • Understand the DMAIC problem-solving approach for process improvement 
  • Identify and select potential improvement projects within your organisation 
  • Apply qualitative techniques for problem-solving and process analysis 
  • Perform root cause and value analysis for processes 
  • Contribute effectively to Lean Six Sigma projects as a team member 
  • Drive continuous improvement and support organisational change initiatives 

What you'll learn

Discover how to apply Lean Six Sigma techniques to improve processes, solve problems, and drive change. This course covers key principles, practical tools, and real-world examples to help you contribute confidently to continuous improvement initiatives in your organisation. 

Core Lean Six Sigma concepts

You’ll learn the fundamentals of Lean Six Sigma, including the DMAIC framework – define, measure, analyse, improve, and control. Gain a solid understanding of project selection, the voice of the customer, and measurement techniques essential for effective process analysis and improvement. 

Practical problem-solving techniques

This course teaches you how to apply qualitative tools for root cause analysis and value analysis. Through hands-on activities and case studies, you’ll see how these techniques are used to address real organisational challenges and deliver meaningful results. 

Contributing to impactful projects

By the end of the course, you’ll be ready to support Lean Six Sigma projects as a contributor or subject matter expert. You’ll develop the confidence to drive continuous improvement and champion lasting change within your organisation. 

What's included
  • Two-day training workshop 
  • Lean Six Sigma for Services Yellow Belt course materials 

FAQs

This two-day Lean Six Sigma for Services Yellow Belt course introduces the DMAIC framework and key improvement techniques. You’ll explore project selection, process measurement, root cause analysis, and change management, gaining the skills to contribute effectively to Continuous Improvement projects and support meaningful organisational change. 

Is there an exam for this course?

No, the Lean Six Sigma for Services Yellow Belt course does not include an exam. However, it provides foundational knowledge and practical skills to prepare you for higher-level certifications like Green or Black Belt. 

How is the training delivered?

This course is delivered in a classroom or live virtual classroom setting over two days. It includes interactive learning, real-world case studies, and practical exercises to ensure you can apply Lean Six Sigma techniques effectively. If you select the live virtual classroom study options, the workshops can be delivered either over two consecutive days or with a gap of one week between each virtual session.  

What’s the difference between Lean Six Sigma Yellow, Green, and Black Belt?

Yellow Belt focuses on foundational knowledge and supporting projects. Green Belt equips you to lead projects and manage change, while Black Belt is an advanced level for strategic improvement leadership and mentoring other practitioners. 

Who is this course suitable for?

The Yellow Belt course is ideal for those involved in continuous improvement initiatives, including Project and Programme Managers, Heads of Change and Continuous Improvement, Business Analysts, Service Delivery Managers, process experts, customer experience teams and other professionals looking to contribute to Lean Six Sigma projects. 

What our customers say

“Awesome teacher who made the content fun to learn and easy to retain. 

I thought the tutor was great. They were professional with great and interesting explanations, and they made learning the course content fun. The teaching prepared me well for the exams.” 

Emily Meades, ILX Learner

"Friendly staff who helped me with all my questions and request very quickly." 

Nathaniel Jenkins, ILX Learner
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