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ILX Group receives Feefo Trusted Service Award 2021
By ILX Team | 28 January 2021
January 2021, ILX Group has won the Feefo Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine revie...
[Continue reading...]10 Traits for strong leadership in 2021
By ILX Team | 18 January 2021
January twenty-twenty-one may not have had the positive start we wanted, but it's not too late to turn it around. Set yourself a new ‘New Year’s Resolution’ and gain back control. Take lessons from the last twelve months. Look at what you can hold on to and where you can progress further. Commit to...
[Continue reading...]What 2020 has taught us about adaptability
By ILX Team | 4 January 2021
What a year! As professionals we have learned the critical importance of riding the wave. The unexpected earthquake of the global pandemic has shaken each and every element of our lives, and the vibrations are going to be felt for some time yet. And so, one of the biggest takeaways of 2020 is the va...
[Continue reading...]A guide to ITSM change freezes
By ILX Team | 16 December 2020
Having a period of restricted changes over Christmas, into the New Year, or in fact at any time that is right for your organisation can truly be of great benefit. ITSM change freezes can protect business operations at times where major changes are underway, when you have fewer IT professionals worki...
[Continue reading...]Workplace burnout: Recognising the signs
By ILX Team | 14 December 2020
Project professionals are notorious for remaining calm under pressure. They may work long hours, but they pride themselves on perfectionism. Generally speaking, it takes a lot for a project manager to become visibly stressed, making it even more challenging to notice when they are experiencing burno...
[Continue reading...]Acting with responsibility in the project profession
By ILX Team | 2 December 2020
Every choice we make has an impact on our planet. This is as true in our personal lives as it is our professional lives, in particular for those of us in decision making roles. We are increasingly discovering not only that we can have real influence over matters of sustainability, ethics and the env...
[Continue reading...]How to promote your ITIL Certification
By ILX Team | 30 November 2020
So, you’ve studied hard, working to gain ITIL Certification. Well, as well as being equipped with a professional approach to service delivery, there is a lot to be gained from promoting your qualification. It will differentiate you against the competition, strengthen your reputation, and instill a s...
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