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364 results
Blog post
What is project management? The PM's role and responsibilities
Project management is applying processes, methods, skills, knowledge and experience to deliver project objectives. In doing this, the project manager (PM) will constantly refer to timescales and budge...
Blog post
Five ways a project management apprenticeship can benefit your business
Project management apprenticeships are important for developing not just the individual, but for the evolution of the project management profession as a whole. They offer the opportunity to re-skill s...
Blog post
What are ITIL problems and how do you manage them?
In IT management, a problem is the cause of one or more incidents. When an incident occurs, its root cause sometimes requires investigation, but not always. For example, some incidents are easily iden...
Service Management
Podcast
S1E9: Lean Six Sigma in 15 minutes
Listen now
Blog post
What is ITIL change management and why is it important?
Change happens all the time. For a forward-thinking company with ambitious objectives and goals, change is a natural part of progression. But it needs consideration and management, especially when it...
Service Management
Blog post
Scrum methodology overview
Scrum is a software development strategy/framework that you can apply to all kinds of teamwork. Often seen as an agile project management framework, Scrum provides meetings, tools and roles to help a...
Agile
Blog post
5 phases of the project life cycle
When starting a new project, it can be tempting to just dive straight in, especially if you’re running against a tight time schedule. However, this can be very overwhelming for your team and consequen...
Blog post
Understanding risk management
‘ITIL is the most widely accepted approach to IT service management worldwide’, quotes AXELOS. Using ITIL best practices can help businesses, organizations, and individuals adapt and embrace change, t...
Service Management
Blog post
How to manage your project resources
The project’s been signed off and is all set to go; now comes a tricky part, the management of resources. If you don’t allocate the project’s resources, the project will likely experience delays, run...
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