Designed by the British Computer Society (BCS), this course equips professionals with the skills to identify, model, and enhance workflows effectively. Covering key principles in process mapping and improvement, you’ll develop structured approaches to recognise inefficiencies and design optimised operations that align seamlessly with business goals.
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Modelling Business Processes
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Course overview
Improve operational efficiency with BCS Modelling Business Processes
Excel in business analysis and process improvement with this BCS Modelling Business Processes course. Through a blend of theory and practical exercises, you will learn how to analyse workflows critically, identify opportunities for improvement, and implement solutions that drive organisational success.
Learning objectives
By the end of this course, you’ll be able to demonstrate knowledge, understanding and application of:
- The role of business process modelling
- How an organisation carries out its internal processes
- The hierarchy of process models and techniques to describe them
- Modelling core business processes at an organisational level
- Modelling business processes at the process level
- Documenting and analysing tasks
- The use of gap analysis in improving business processes
What you'll learn
Throughout this course, you will gain hands-on experience using industry-standard tools and techniques to assess current processes, pinpoint potential bottlenecks, and implement targeted solutions for greater organisational efficiency. This will validate your ability to apply structured analysis techniques and improve operational workflows.
The context for business process modelling
The course will start by providing you with an understanding of the role of business process modelling within an organisation. Consider why modelling is essential for assessing and refining workflows, as well as how it supports broader business analysis and strategic objectives. Learn the importance of aligning processes with organisational goals, the impact of process modelling on productivity and efficiency, and how it fits within various business functions.
Modelling the business process
Dive into the tools and techniques for creating accurate business process models. The course provides hands-on guidance for mapping workflows using industry standard methods and frameworks. You’ll learn to define and document each step of a process, identify key stakeholders, and represent these workflows visually. By the end of this module, you’ll be able to create process models that offer a clear and accessible view of how operations function within the business.
Evaluating and improving business processes
Learn to assess process performance, identify bottlenecks and propose improvements that streamline operations and increase efficiency. Develop practical strategies for implementing changes that align with business objectives, enabling you to make informed recommendations that drive continuous improvement across your organisation.
What's included
- Accredited BCS Modelling Business Processes
- Modelling Business Processes exam
- Business Analysis handbook
- Further optional extras, including Pass Protect, available at checkout
FAQs
On this BCS course, you’ll develop a practical understanding of modelling business processes to enhance team performance and align operations with business goals.
What is business process modelling?
Business process modelling is the practice of visually representing the steps, workflows, and interactions within a business process with an aim to analyse, improve and optimise its efficiency. Through modelling, organisations can gain a clearer understanding of how processes function, allowing them to identify areas for improvement.
Is there an exam associated with the BCS Modelling Business Processes course?
Yes, to achieve your BCS certification you will need to first pass an exam. The exam attached to this course is multiple choice and closed book. You will have 60 minutes to answer 40 questions and must achieve a score of 25 marks or more to pass (62.5%).
Are there any prerequisites for this course?
While there are no formal prerequisites for this course, we do advise that delegates have some experience in business analysis to ensure they can understand all the content covered.
How will a BCS Modelling Business Processes certification benefit my career?
Earning this certification can significantly enhance your career by validating your expertise in process analysis and improvement, skills that are highly valued across industries. Whether you’re looking to advance in your current role or switch careers to a position in business analysis, this certification will strength your skills and give you a competitive edge in the job market.
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