The ITIL 4 Digital and IT Strategy course equips you with the tools to shape strategic business decisions, develop digital strategies that are aligned with business goals, navigate digital disruption, and integrate emerging practices that address continually evolving business challenges.
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ITIL® 4 Digital & IT Strategy (DITS)
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Craft effective strategies align to your business goals with ITIL 4 Digital and IT Strategy
Gain the skills and knowledge that will help you drive strategic business decisions, tackle the challenges associated with digital disruption, assess risks, and implement practical solutions to boost organisational value, innovation and ensure sustainable growth.
Learning objectives
Understand and learn how to:
- Apply the ITIL guiding principles to digital and IT strategic decisions
- Leverage strategy to respond effectively to digital disruption
- Utilise Digital and IT Strategy concepts to co-create organisational value
- Ensure organisational viability in digitally disrupted environments
- Achieve market relevance and operational excellence through digital technology
- Assess risks and opportunities
- Define and advocate an effective digital and IT strategy
- Implement DITS using practical steps and techniques
What you'll learn
Learn how to develop strategies that align seamlessly with business objectives, effectively tackle digital disruption, and identify both risks and opportunities. This course provides you with the essential tools to drive organisational value, increase innovation, and maintain operational resilience. By mastering these skills, you’ll help your business achieve market relevance, enhance customer satisfaction, and stay competitive in today’s fast-changing digital landscape, ensuring long-term growth and success.
Respond effectively to digital disruption
Assess emerging challenges, identify opportunities, and adapt strategies with the ITIL 4 Digital and IT Strategy course. By understanding the impact of digital transformation on industries and business models, you’ll be able to create proactive plans that align with organisational goals – helping you make informed decisions, drive innovation, and implement resilient strategies that maintain relevance and competitiveness in an ever-evolving digital landscape.
Understand risks and opportunities
Gain an understanding of how to identify and evaluate risks and opportunities within digital and IT contexts. Explore tools to help you analyse how digital trends and technologies can impact business goals, uncover potential challenges, and recognise areas of opportunity, ensuring you have the knowledge to mitigate risks, and leverage opportunities to drive innovation and deliver strategic value.
Implement digital and IT strategy
Discover the practical steps and techniques that will help you effectively implement digital and IT strategies. The guidance outlines proven methodologies for aligning strategies with organisational goals, fostering collaboration, and driving innovation. You'll also learn actionable insights about how to manage change, address challenges, and integrate digital technologies, giving you the confidence to execute strategies that deliver measurable outcomes and support long-term business growth.
What's included
- Accredited ITIL 4 Digital and IT Strategy training
- ITIL 4 Digital and IT Strategy exam
- Official ITIL 4 Digital and IT Strategy manual
- Tutor support
- Further optional extras, including Take2 exam insurance, available at checkout
FAQs
The ITIL 4 Digital and IT Strategy course covers key concepts including strategic planning and managing innovation. You’ll explore vision-setting, measuring success, managing risk, and maintaining momentum to drive sustainable, value-driven digital transformation.
Why should you certify in ITIL 4 Digital and IT Strategy?
Certifying in ITIL 4 Digital and IT Strategy empowers you with the skills to align digital initiatives with business goals, effectively navigate disruption, and tackle risks, enhancing your ability to drive innovation, create organisational value, and lead strategic transformation. It not only advances your career but will also help you ensure that your business remains competitive and thrives in the ever-evolving digital landscape.
It is one of the two certifications that forms the Strategic Leader designation, along with Direct, Plan & Improve. By obtaining this designation, you’ll demonstrate a strong understanding of how IT drives and shapes business strategy.
Does ITIL 4 Digital and IT Strategy expire?
Yes, you have to renew your certification within three years of the award date to remain current. There are multiple ways to recertify, more information regarding the options can be found on the PeopleCert website.
How is the ITIL 4 Digital and IT Strategy exam structured?
The ITIL 4 Strategic Leader: Digital & IT Strategy certification consists of a two-phased assessment approach:
- Practical assessments: You will be prompted throughout different phases of your course to complete assessments for review by an SME
- Multiple Choice Questions (MCQ): Upon completion of the course and passing the practical assignments you will undertake an exam. This is 60 minutes in duration, closed book and has a pass mark of 70%. The exam will be taken online via remote proctor
What are the prerequisites for this course?
You need ITIL v3 or ITIL 4 Foundation to be eligible for this certification.
What our customers say
"Good information on the course provided."
Derek Lawn, ILX Learner
"Comprehensive and professional course. The facilitator was very knowledgeable and engaging. I learned so much! I'd recommend the course!"
Bobbette O'Dell, ILX Learner
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