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Technical requirements

E-learning - system requirements

Type

Minimum

Recommended

PC Users

Windows Vista

Windows 10

Mac Users

OS X 10.5 or higher

OS X 10.13 High Sierra

Screen resolution

1020 x 768 or above

1020 x 768 or above

Adobe Flash

Current version of Adobe Flash

 

Sound

Sound support is required. Internal speakers or headphones.

Web Browsers

Internet Explorer 10. Microsoft Edge 12 or higher. Firefox 50 or higher. Safari 68 or higher. Google Chrome 40 or higher.

Current releases of browsers are recommended.

Internet download speed

0.75 Mbps

2 Mbps or higher

Internet upload speed

0.5 Mbps

2 Mbps or higher

Virtual training - system requirements

Type

Minimum

Recommended

Web camera

640 x 480 resolution

1280 x 720 resolution

Microphone

Internal mic

Internal or external mic (built in to external camera)

PC Users

Windows Vista

Windows 10

Mac Users

OS X 10.5 or higher

OS X 10.13 High Sierra

Screen resolution

1020 x 768 or above

1020 x 768 or above

Web Browsers

Internet Explorer 10. Microsoft Edge 12 or higher. Firefox 50 or higher. Safari 68 or higher. Google Chrome 40 or higher.

Current releases of browsers are recommended.

Internet download speed

0.75 Mbps

2 Mbps or higher

Internet upload speed

0.5 Mbps

2 Mbps or higher

Peoplecert exams - system requirements

Windows® 10, Windows® 8.1, Windows® 8, Windows® 7

macOS Yosemite (10.10), El Capitan (10.11), Sierra (10.12) or High Sierra (10.13)

Mac compatible web camera and microphone (for Mac Mini and Mac Pro)

Dual-core 2.4GHz CPU or faster with 2GB of RAM (recommended)

16-bit monitor (at least 15") with screen resolution 1024 x 768 or higher

Active Full-Time/Broadband internet connection of at least 4Mbps

Keyboard and mouse or other pointing device

Speakers and microphone (the use of headsets is only allowed during onboarding)

A single web camera (embedded or external) you can rotate

Proctor U

https://www.proctoru.com/auto-resource-center

Type

Minimum

Recommended

Web camera

640 x 480 resolution

1280 x 720 resolution

PC Users

Windows Vista

Windows 10 (10 S is not supported)

Mac Users

OS X 10.5 or higher

OS X 10.13 High Sierra

Web Browsers

Internet Explorer 10. Microsoft Edge 12 or higher. Firefox 50 or higher. Safari 68 or higher. Google Chrome 40 or higher.

Current releases of browsers are recommended.

Internet download speed

0.768 Mbps

1.5 Mbps

Internet upload speed

0.384 Mbps

1 Mbps

RAM

1024 MB

2GB

Ports

1935, 843, 80, 443, 61613, UDP/TCP

1935, 843, 80, 443, 61613, UDP/TCP

Additional requirements:

  • Test your equipment
  • A functioning microphone (some web cameras have them built in)
  • A compatible browser: Google Chrome (preferred) or Mozilla Firefox

Not supported:

  • Tablets (Nexus, iPad, Tab, Note, etc.)
  • No development previews, beta builds or release candidates of any operating system unless specified