ITIL® 4 High Velocity IT (HVIT) Online

At the end of the course, you will:

• Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
• Understand the digital product lifecycle in terms of the ITIL ‘operating model’
• Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT
• Know how to contribute to achieving value with digital products

• Introduction
• Foundation recap
• Fundamentals concepts from HVIT
• HVIT and SVS
• Principles and models of HVIT
• Introduction to techniques and practices
  • Techniques and practices - Valuable investments
  • Techniques and practices - Fast development - Part 1
  • Techniques and practices - Fast development - Part 2
  • Techniques and practices - Resilient operations - Part 1
  • Techniques and practices - Resilient operations - Part 2
  • Techniques and practices - Co-created value
  • Techniques and practices - Assured conformance

This course includes the following:

• 12 months online access to our accredited ITIL 4 HVIT learning
• The cost of the ITIL 4 HVIT examination (valid for 12 months from purchase date. Exam must be taken online via remote proctor)
• The official ITIL 4 HVIT manual (digital)
• ITIL 4 HVIT exam simulator

Optional extras:

• Official HVIT manual (hardcopy)
• Take² exam insurance – A cost effective solution, providing insurance and peace of mind if things don’t go to plan with your first exam attempt. For more information and terms and conditions click here

Materials

Digital official manual: You will be sent an email invitation within 48 hours of your purchase to register on the Peoplecert portal. Once registered you will be able to access the digital version of your manual. Please note: There is a 5-year limitation in accessing your eBook.

Hardcopy official manual: If you decide to purchase the hardcopy official manual as an optional extra your manual will be shipped to your chosen address within 48 hours of purchase.

Exams are taken online via remote proctor. You will be sent an email invitation within 48 hours of your purchase to register on the Peoplecert portal. Once registered you will be able to book your online exam at a date and time of your choice. You are responsible for booking your own exam. For more information about how to take your exam and the technical requirements, please click here.

Recertification: This certification has a renew within three years of the award date to remain current. There are multiple ways to recertify, more information regarding the options can be found here.

Exam format

• 90-minute duration
• Closed book
• 40 questions
• Pass mark is 70% or higher – a raw score of 28 marks or above

• ITSM Managers and aspiring ITSM Managers
• IT Managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments
• Existing ITIL qualification holders wishing to develop their knowledge

There are two formal prerequisites in order to sit the exam. You must have passed the ITIL 4 Foundation examination and you must attend accredited training.