10% off ITIL 4 Foundation virtual courses
Designed to help IT professionals responsible for service delivery, the ITIL® 4 Create, Deliver and Support (CDS) course will develop skills that allow learners to effectively manage IT teams, improve existing processes and optimise value streams and workflows.
Learn how to adopt the ITIL practices to align your organisation’s digital services with the overall business strategy, and how to use the ITIL guiding principles to embed ways of working from agile, lean and DevOps frameworks.
Our accredited ITIL 4 Create, Deliver and Support (CDS) e-learning helps prepare you for the CDS examination. The examination assesses whether you can demonstrate sufficient understanding and application of ITIL 4 to the creation, delivery and support of services, as described in the CDS syllabus.
The ITIL 4 CDS qualification is one of the prerequisites for the ITIL 4 Managing Professional designation which assesses the candidate’s practical and technical knowledge about how to run successful, modern IT-enabled services, teams and workflows.
Learn more about our complete ITIL 4 Managing Professional training bundle.
This course will take approximately 16 hours to complete.
At the end of the course, you will:
The ITIL 4 CDS course covers a comprehensive range of topics to equip IT professionals with the skills and knowledge needed to create, deliver and support IT services that meet business needs and drive value.
This course includes the following:
Optional extras:
Digital official manual: You will be sent an email invitation within 48 hours of your purchase to register on the PeopleCert portal. Once registered you will be able to access the digital version of your manual. Please note: There is a 5-year limitation in accessing your eBook.
Hardcopy official manual: If you decide to purchase the hardcopy official manual as an optional extra your manual will be shipped to your chosen address within 48 hours of purchase.
Exams are taken online via remote proctor. You will be sent an email invitation within 48 hours of your purchase to register on the Peoplecert portal. Once registered you will be able to book your online exam at a date and time of your choice. You are responsible for booking your own exam. Learn more about how to take your exam and the technical requirements.
Recertification: This certification has a renew within three years of the award date to remain current. There are multiple ways to recertify, learn more about the recertification options on the PeopleCert website.
To sit the ITIL 4 Create, Deliver and Support exam you must have first passed either the ITIL 4 Foundation or Managing Professional Transition examination, as well as having completed an accredited CDS training course.
Not completed ITIL 4 Foundation? View our courses.
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