- Cover the costs of your exam retake
- Lessen the pressure associated with taking your first exam
- Simple and convenient
- Remove the barriers to your success
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Exam resits
Want peace of mind if your first exam attempt is unsuccessful? Our Take2 and Pass Protect exam resit products enable you to resit your exam at a fraction of the normal cost.
Pass Protect
If you are unsuccessful in your first exam attempt, Pass Protect will allow you to request a free resit. Pass Protect is available only at point of purchase and will be detailed as a product line on your order confirmation.
How do I make a Pass Protect claim?
Once you have received your official exam results, please forward a copy by email to passprotect@ilxgroup.com requesting your Pass Protect exam. You will need to quote your ILX order reference number, which can be found on your original invoice. All Pass Protect claims must be submitted within three months of the date of the initial exam.
Once issued, your Pass Protect exam voucher remains valid for 12 months giving you time to prepare for your next exam and to book the resit. This 12-month period only applies to Pass Protect – if you purchased eLearning from ILX, it does not extend the term of your original learning licence.
Please be aware, resits are only available via online proctor.
Terms and conditions
- Pass Protect is an add-on service that becomes available only when the initial exam linked to it has a “fail” result, the original course has been completed in full and, for eLearning customers, the required mark in the exam simulator has been achieved
- Pass Protect is not transferable, non-refundable, and cannot be redeemed for cash or credit, even if it isn't eventually used. Candidates must schedule and take the resit exam within 12 months from the date the replacement exam voucher is issued
- Pass Protect is exam-specific; it cannot be used for any other offering and is valid only for the exam originally purchased
- Failure to show up for a scheduled Pass Protect exam appointment will forfeit your right to use the Pass Protect voucher. If you need to reschedule, please get in touch ahead of your booked exam date to ensure you remain within the terms of this exam resit service
- Pass Protect is not available for purchase after a failed exam
Benefits of using Pass Protect
Take2
Take2 is an insurance policy providing one resit for each exam that the cover is purchased for. Available at the point of purchase, Take2 is provided by PeopleCert.
How do I make a Take2 claim?
If you are unsuccessful with your first exam, then the resit option is enabled. When the official exam results are released, you will be notified by email to schedule your resit exam. This will be enabled in your PeopleCert portal and is visible in your candidate profile.
You have up to six months to prepare and take your resit from the date of the initial exam. This period only applies to Take2 and if you purchased eLearning from ILX it does not extend the term of your original learning licence.
Resits are only available via online proctor.
Terms and conditions
- Take2 is an add-on service that becomes available only when the initial exam linked to it has a “fail” result
- Take2 is not transferable, non-refundable, and cannot be redeemed for cash and credit, even if it isn't eventually used. Candidates must schedule and take the resit exam within six months from the date of their initial exam
- Take2 is exam-specific; it cannot be used for any other offering and is valid only for the exam originally purchased
- Failure to show up for a scheduled Take2 exam appointment will forfeit your right to use the Take2 generated voucher. If you need to reschedule, please get in touch ahead of your booked exam date to ensure you remain within the terms of this exam resit service
- Take2 is not available for purchase after a failed exam
Benefits of using Take2
- Cover the costs of your exam retake
- Lessen the pressure associated with taking your first exam
- Simple and convenient
- Remove the barriers to your success
FAQs
Committed to achieving your next qualification, ensure your journey to certification is cost-effective and stress-free with our Take2 and Pass Protect exam resit services.
If I extend my original exam voucher, will my Pass Protect automatically extend for the same period?
Yes, Pass Protect is valid for the same duration as your exam voucher.
What is the difference between Pass Protect and Take2?
The Take2 exam resit service only applies to PeopleCert certifications, this includes, but is not limited to, PRINCE2®, MSP®, MoP®, M_o_R® and ITIL®. Pass Protect is an ILX product that covers all our other available certifications that are assessed by a final exam.
If I don't select Pass Protect or Take2 as part of my original order, can I purchase it from ILX at a later stage?
No, both our Pass Protect and Take2 exam insurance options are only available from ILX at the original point of purchase.
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