January 2021, ILX Group has won the Feefo Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Cre...
January twenty-twenty-one may not have had the positive start we wanted, but it's not too late to turn it around. Set yourself a new ‘New Year’s Resolution’ and gain back control. Take lessons from th...
What a year! As professionals we have learned the critical importance of riding the wave. The unexpected earthquake of the global pandemic has shaken each and every element of our lives, and the vibra...
Having a period of restricted changes over Christmas, into the New Year, or in fact at any time that is right for your organisation can truly be of great benefit. ITSM change freezes can protect busin...
Project professionals are notorious for remaining calm under pressure. They may work long hours, but they pride themselves on perfectionism. Generally speaking, it takes a lot for a project manager to...
Every choice we make has an impact on our planet. This is as true in our personal lives as it is our professional lives, in particular for those of us in decision making roles. We are increasingly dis...
So, you’ve studied hard, working to gain ITIL Certification. Well, as well as being equipped with a professional approach to service delivery, there is a lot to be gained from promoting your qualifica...
Working from home is here to stay, so we’ve rounded up the best daily habits to practice in order to optimise your day, every day. From tools and software that streamline your workload and get you org...
Back in the summer we spoke out on the subject of “Black Lives Matter”, the first time that we’d done something like that. And for us, that was just the start… over the past few months here at ILX, we...
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