Gain the knowledge and skills to achieve the ITIL 4 Strategic Leader designation. Access three globally recognised ITIL 4 certifications, with in-depth training in the widely adopted IT service management framework used worldwide.
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ITIL® 4 Strategic Leader Bundle
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Course 1
ITIL 4 Foundation
Course 2
ITIL 4 Direct, Plan & Improve
Course 3
ITIL 4 Digital & IT Strategy
Master IT strategy, governance, and service management in modern business environments
Learn how to craft a digital vision and align IT strategy with business goals while integrating governance, compliance, and risk. Enabling you to optimise service delivery, enhance organisational strategy, drive meaningful results, and lead confidently in today’s digital world.
Learning objectives
- Understand service management and the ITIL 4 concepts
- Tailor ITIL practices to organisational requirements
- Explore the service value system and its components
- Use continual improvement for sustained organisational success
- Integrate governance, risk, and compliance within ITIL frameworks
- Plan, direct, and improve value streams and practices effectively
- Leverage digital strategy to address disruption and create value
- Achieve customer relevance and operational excellence through digital technologies
- Identify risks, opportunities, and advocacy techniques for digital strategy
- Enhance outcomes with measurement, reporting, and change management skills
What you'll learn
The learning path teaches you ITIL 4’s core concepts, including the four dimensions of service management, the service value chain, and the guiding principles. Enhance IT service management, foster continual improvement, and align digital strategies with organisational goals for long-term success.
ITIL 4 Foundation
Build a strong understanding of the ITIL 4 service management framework and how you can adopt and adapt the guidance within your business. You’ll also learn about the core concepts, such as the service value system, guiding principles, and practices to optimise service management.
ITIL 4 Direct, Plan & Improve
Explore the core principles of Direct, Plan & Improve to strategically guide services, integrate governance and risk management, drive continual improvement, manage organisational change, and optimise value streams to align with business objectives.
ITIL 4 Digital & IT Strategy
Learn the core concepts of the Digital & IT Strategy guidance and how they can be used to create value. Learn how to navigate digital disruption and remain viable in a digital world. Gain skills that help you align IT with business goals, drive innovation, manage risks, and achieve customer and market relevance.
What's included
- ITIL 4 Foundation accredited eLearning and exam
- ITIL 4 Direct, Plan & Improve accredited eLearning and exam
- ITIL 4 Digital & IT Strategy accredited eLearning and exam
- Official digital manuals for all certifications covered by this Learning Path
- Further optional extras available at checkout
FAQs
The ITIL 4 Strategic Leader Learning Path equips you with the skills and knowledge to align IT strategy with business goals, enhancing governance and service delivery.
How is the learning path delivered?
All three courses are available as eLearning, and you have access for 12 months. See the eLearning page to learn more about this study option.
How are the exams structured?
The exam formats are as follows, and are taken online report proctor:
- ITIL 4 Foundation: 60 minutes, 40 multiple choice questions, closed book, 65% pass mark
- ITIL 4 Direct, Plan & Improve: 90 minutes, 40 multiple choice questions, closed book, 70% pass mark
- ITIL 4 Digital & IT Strategy:
- Practical assessment: Throughout your training, you'll submit completed assessments to ILX for SME review. The course includes a case study and all necessary materials to support your progress.
- Multiple choice exam: 60 minutes, 30 questions, closed book, 70% pass mark. You have to complete the course and pass the practical assignments first.
What are the prerequisites for the exams?
There are no formal Prerequisites for the ITIL 4 Foundation. For both Direct, Plan & Improve and Digital & IT Strategy, you must hold a valid certification in ITIL v3 or ITIL 4 Foundation. In addition, for Digital & IT Strategy, you must supply evidence confirming a minimum of three years of IT managerial experience.
Do all three certifications expire?
Yes, to remain current you must renew your certifications within three years of the award date. There are many different ways you can recertify. Visit the PeopleCert website to learn more.
What are the benefits of achieving the ITIL 4 Managing Professional designation?
Achieving the ITIL 4 Strategic Leader designation demonstrates your ability to align IT strategy with business objectives, integrate governance and risk, and optimise service delivery. It builds leadership skills, supports career advancement, and equips you to lead organisational success in a digital landscape.
How do I access the digital versions of the ITIL 4 manuals?
You’ll be sent an email invitation within 48 hours of your purchase to register on the PeopleCert portal. Once registered you can access the digital version of your manual. Please note: There is a five-year limitation in accessing your eBooks. If you choose to purchase the hardcopy official manual as an optional extra, your manual will be shipped to your chosen address within 48 hours of purchase.
What our customers say
“We’ve had a long-standing partnership with ILX and have been using their courses for over 10 years now. The eLearning is good and has been updated over time to improve the content. We’re really happy with the quality of the content provided by ILX.”
Susanne Seidl, Specialist Learning & Development, Konica Minolta
"The online training worked perfectly and was reliable. The content was suitable for the learning objectives."
Patrick Anigbo, ILX Learner
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