Interviewing for an IT service management (ITSM) role can be a daunting prospect. In a sector where roles are so vast and varied, it is hard to pre-empt exactly what is going to come up during the int...
If you have already committed to making the transition to Agile practices, then you likely already know the endless benefits of this methodology. Agile boasts better product quality, a reduction in ri...
Project management can be a challenging, rewarding, fulfilling and varied career. Increasingly, organisations of all sizes and industries have the need for talented project professionals to bring thei...
Organisations have had to cope with a crisis beyond COVID-19 in recent months. The crisis of burnout has been sweeping employees, causing low moods, poor performance, depression, and time off work....
Within the ITIL framework, the Service Validation and Testing process plays an important role. Not only is it used to actively maintain test environments, but it also works to ensure that developments...
As we learn to live with the coronavirus, the jury is still out as to whether we should return to the office. From mixed emotions to confusing regulations, we are here to discuss it all, iron some thi...
Deloitte’s insights and studies never fail to grab our attention here at ILX. If you haven’t already, we highly recommend having a read of their latest free online magazine. One particular article tha...
As a project professional, strong negotiation skills will help you achieve the results you want. But not all of us are naturally gifted in the art of bargaining. Fret not, we are here to help. Like al...
Organisations will often introduce initiatives in order to motivate employees. As they strive to do better, companies will set targets for their teams and offer rewards when goals are met. It’s nothin...
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