This course helps you develop the skills to identify, build, and maintain strong stakeholder relationships. Learn practical strategies to manage expectations, align goals, and improve collaboration with both internal and external stakeholders.
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Building and Managing Stakeholder Relationships
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Learn essential skills
Course overview
Create strong and lasting stakeholder relationships
This 3.5-hour course teaches professionals practical tools to effectively manage stakeholder relationships. Enhance your ability to communicate, influence, and align diverse interests. By applying a few simple frameworks and asking the right questions, even the most difficult stakeholders can become easy to work with.
Learning objectives
- Build strong, enduring, diverse, and productive relationships
- Use communication to deliver high impact, high quality outcomes
- Prioritise multiple requests
- Manage stakeholder expectations
- Work effectively in cross-border and hybrid teams
What you'll learn
Learn how to build stakeholder relationships by creating meaningful connections, managing stakeholder expectations, and building trust for lasting partnerships. Applying these insightful observations and easy to use tools will help you manage even the most difficult and demanding of stakeholders.
Keeping your eye on the ball
Develop and practise effective yet easy to use tools for mapping and managing multiple stakeholders.
Prioritisation and boundaries
Learn methods for prioritising multiple competing requests, setting boundaries, managing expectations, and how to say ‘no’.
Creating collaborative success
Explore tips for maintaining a sense of ‘team’ in challenging situations, including when working in hybrid or agile team structures or in high stress environments.
What's included
- 3.5 hours of instructor-led training in a classroom or virtual classroom setting
FAQs
Whether the stakeholder is an internal colleague, external client or partner, or even your manager, learn to develop and sustain meaningful relationships which optimise your interactions and mutual understanding of needs.
Why is it important to build relationships with stakeholders?
Building relationships with stakeholders ensures alignment, trust, and collaboration which are crucial for achieving shared goals, resolving conflicts, and maintaining successful projects or initiatives.
What different stakeholders might I encounter at work?
You might interact with colleagues, clients, suppliers, investors, regulators, and community representatives, each with unique expectations and roles in influencing decisions or outcomes.
How will managing better relationships with stakeholders benefit my career?
Strong stakeholder relationships improve collaboration, strengthen your professional reputation and enable you to ‘get more done’. Strong stakeholder management demonstrates leadership and negotiation skills, increasing your value in achieving organisational success and career growth.
What our customers say
"I am very satisfied with the course! It's definitely worth booking the training with the trainer. The trainer, having obviously lots of experience in the area, explained the material very well. Brilliant job! It was intense, but with good energy and I've learned a lot. Thank you!"
Oksana Sawicka, ILX learner
"The instructor was on point. Would be happy to recommend others to enrol for this course."
Narender Kathait, ILX learner
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