Learn how to identify the preferences of others and adapt your communication approach for different stakeholders in both verbal and written channels. Build trust, ensure your message is clear, and use storytelling techniques to engage others.
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Mastering Communication Skills
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Learn essential skills
Course overview
Communicate with clarity and impact
This 1-day course helps you to understand and adapt to different communication styles. Whether a seasoned communicator or new to the world of business, this course will provide you with the tools and techniques you need to communicate more effectively and achieve your professional goals.
Learning objectives
- Understand what creates effective communication
- Deploy an extensive range of high impact communication techniques
- Communicate appropriately across a variety of channels
- Project clarity, increase your confidence and reputation, and build trust
- Recognise different communication style preferences and adapt accordingly
What you'll learn
This communication course will teach you that people have different communication styles and preferences. Some prefer a direct and to-the-point approach, while others prefer more detail and context. Become proficient at engaging with a diverse range of people.
Different communication styles
Learn how to identify different communication styles and adapt your approach to effectively communicate with different stakeholders.
Storytelling techniques
Stories are a powerful way to engage and inspire others. Learn how to develop compelling stories that connect with your audience and convey your message in a memorable way.
Communicating with different personality types
Recognise different personality types and work effectively with them to build relationships and communicate more effectively.
What's included
- 1 day of instructor-led training in a classroom or virtual classroom setting
FAQs
Whether you are a seasoned communicator or new to the world of business communication, this course will provide you with the tools and techniques you need to communicate more effectively and achieve your professional goals.
Why is communicating effectively important in business?
Effective communication fosters collaboration, reduces misunderstandings, and ensures goals are clearly defined and achieved. It strengthens relationships with colleagues, clients, and stakeholders, enhancing overall productivity and success in a professional environment.
How will being a good communicator enhance my career prospects?
Strong communication skills showcase leadership, build trust, and improve teamwork. They enable you to convey ideas effectively, navigate complex situations, and influence others – qualities that are highly valued and can accelerate career advancement.
Why are storytelling skills relevant in business?
Storytelling captures attention, simplifies complex ideas, and creates emotional connections. It’s a powerful tool for persuading, engaging audiences, and building memorable brand narratives, making it essential for marketing, leadership, and stakeholder communication.
What our customers say
"The instructor was on point. Would be happy to recommend others to enrol for this course."
Narender Kathait, ILX learner
"Great training! Quick and easy communication."
Veronica Wessels, ILX learner
Why study with ILX
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