ITIL® 4 Digital and IT Strategy (DITS) Online

By the end of this learning you will be able to:

• Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities.
• Understand how to leverage digital strategy to react to digital disruption.
• Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value.
• Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology.
• Understand strategic approaches made possible by digital and information technology to achieve customer / market relevance and operational excellence.
• Understand the risks and opportunities of Digital and IT Strategy.
• Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy.
• Understand how to implement a Digital and IT Strategy.

• Introduction and overview of Digital and IT Strategy
• Foundation recap
• Key concepts of digital and IT strategy – Part 1
• Key concepts of digital and IT strategy – Part 2
• Key concepts of digital and IT strategy – Part 3
• Organizational viability - Part 1
• Organizational viability - Part 2
• Strategic approaches
• Financial aspects of strategy
• Innovation
• Risk
• Define and advocate strategy
• Implementing strategy - Part 1 Organization
• Implementing strategy - Part 2 Implementing
• Implementing strategy - Part 3 Assessing success
• Exam simulator

This course includes the following:

• 12 months online access to our accredited ITIL 4 DITS learning
• The cost of the ITIL 4 DITS examination (valid for 12 months from purchase date. Exam must be taken online via remote proctor)
• The official ITIL 4 DITS manual (digital)
• ITIL 4 DITS exam simulator

Optional extras:

• Official DITS manual (hardcopy)
• Take2 exam insurance – A cost effective solution, providing insurance and peace of mind if things don’t go to plan with your first exam attempt. For more information and terms and conditions click here

Materials

Digital official manual: You will be sent an email invitation within 48 hours of your purchase to register on the Peoplecert portal. Once registered you will be able to access the digital version of your manual. Please note: There is a 5-year limitation in accessing your eBook.

Hardcopy official manual: If you decide to purchase the hardcopy official manual as an optional extra your manual will be shipped to your chosen address within 48 hours of purchase.

The ITIL 4 Strategic Leader Digital & IT Strategy, consists of a two-phased assessment approach:

1. Practical assessments: You will be prompted throughout different phases of your course to complete four assessments that must be submitted for review by an SME. You must have sign off from all four assessments before you undertake the online exam.
2. Online exam: Upon completion of the course and passing the practical assignments you will undertake an exam. The exam is taken online via remote proctor in the following format:
   • Multiple choice exam
   • 60-minute duration
   • 70% pass mark (21/30)
   • Closed book

For the online exam you will be sent an email invitation within 48 hours of your purchase to register on the Peoplecert portal. Once registered you will be able to book your online exam at a date and time of your choice after completion of your course and sign off of the four assessments. You are responsible for booking your own online exam. For more information about how to take your exam and the technical requirements, please click here.

Recertification: This certification has a renew within three years of the award date to remain current. There are multiple ways to recertify, more information regarding the options can be found here.

This course is for IT leaders and aspiring leaders to help them build and implement effective IT and digital strategy that can tackle digital disruption and drive success.

• You must complete accredited training.
• You must hold the ITIL 4 Foundation qualification