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Achieving an ITIL® 4 certification can help to maximise your career and earning potential. It teaches a methodology that will optimise service delivery, increase your ITSM skillset and give you the competitive advantage in today’s job market. What is ITIL 4? ITIL has been a sought-after IT certifi...
[Continue reading...]In the spirit of Christmas, we at the ILX Group were inspired by the classic tale A Christmas Carol for our latest blog. As many of you will know, in the story Ebenezer Scrooge is visited by the Ghosts of Christmas Past, Christmas Present and Christmas Yet-to-Come, to warn him of a miserable fate if...
[Continue reading...]Projects in Controlled Environments (PRINCE2®) The de facto standard project management methodology, a PRINCE2 qualification stands out to employers. It’s a common prerequisite for project manager vacancies. PRINCE2 teaches learners to envision how a business will achieve its objective. It’s t...
[Continue reading...]In October, Association for Project Management announced name changes to two of its qualifications. This is APM’s new naming convention: The Introductory Certificate is now the APM Project Fundamentals Qualification (PFQ) APMP is now APM Project Management Qualification (PMQ) At ILX, we...
[Continue reading...]Many people get stuck on the distinction between ITIL and ITSM. In vague terms, the difference is that ITIL is a framework or set of practices for ITSM. To really understand that answer, we have to dig deeper into their definitions, history, and relationship. ITSM and ITIL Definitions ITSM...
[Continue reading...]On 20 January 2017, President Obama will hand over power of the United States federal government to Donald Trump. This is a handover of over 4 million federal employees and a budget of over $4 trillion. Max Stier, president of a non-profit group that established the Center for Presidential...
[Continue reading...]Lean Six Sigma is a methodology for solving problems and improving processes. Its foundation is provided by Six Sigma, a set of tools and techniques aimed at creating consistent quality. This is combined with Lean thinking ,a methodology focused on eliminating waste. Lean Six Sigma is about ensuri...
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