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Blog post

A good project manager can make a big difference to the success of a business. Helping to drive projects forward, keep teams motivated and achieve set goals, these talented individuals can add real va...

Blog post

How to build an Agile team

People who are new to Agile often ask the same questions. Two of the most common are ‘What are the roles on an Agile team?’ and ‘What is the team structure?’. The answer to these questions depends on...

Blog post

Santa Claus: Programme Manager

Packed out shopping centres, festive music on repeat, clearing out the freezer in preparation for the copious amounts of food that will soon fill it, and the last-minute dash to get that present you f...

Blog post

Building a credible, capable and competent workforce – an enterprise-level approach. Part 2

Welcome to the second part of our blog on building a credible, competent and capable workforce. In part one, we looked at formalising job families and selecting the right competencies; in part two we...

Blog post

Building a credible, capable and competent workforce – an enterprise-level approach. Part 1

One of the more enlightening conversations I can remember having with a board of directors was when I was suggesting that perhaps, given that the company was in a remarkably bad position at the time,...

Blog post

Creating a Project Plan

However big or small your project, a detailed and well-thought out plan will help it run smoothly and achieve the best results. In fact, creating this plan is one of the most important parts of the en...

Blog post

History of ITIL

You may know what ITIL is (a global efficient IT framework), and the purpose of it, like reducing costs while better servicing your customers, but where did ITIL come from? ITIL was born...

Service Management

Blog post

Are the odds in your favour?

The concept of risk management is not a foreign one to most people who have encountered a project. Of course, we have all seen risk registers and spoken of the risks in a project, but we sometimes fai...

Blog post

ITIL® 4 Updates

You may or may not have heard by now that in 2019, ITIL® is being updated, and ITIL 4 will come to life. But what does that mean for you? In this blog post, we will break down exactly what is happenin...

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