Career paths to progress with an ITIL® 4 certification

Achieving an ITIL® 4 certification can help to maximise your career and earning potential. It teaches a methodology that will optimise service delivery, increase your ITSM skillset and give you the competitive advantage in today’s job market.

What is ITIL 4?

ITIL has been a sought-after IT certification for the last 30 years and there are millions of certified professionals worldwide. ITIL 4 is the current iteration of this well-known framework, which brought it in line with modern digital challenges.

Once certified, individuals will have learnt a flexible, end-to-end operating model which will allow them to create, design, and manage digitally enabled products and services effectively.

ITIL 4 certification overview

The ITIL certification scheme consists of a series of qualifications that cover various elements of ITSM.

• ITIL 4 Foundation
• ITIL 4 Create, Deliver and Support
• ITIL 4 Drive Stakeholder Value
• ITIL 4 High-velocity IT
• ITIL 4 Direct, Plan and Improve
• ITIL 4 Digital and IT Strategy

Discover the right ITIL 4 qualification for you.

The ITIL 4 certification path

ITIL 4 Foundation

Designed for individuals who are new to IT service management, this entry-level certification teaches a fundamental understanding of the key concepts and terminology used in ITIL 4.

Once certified, this qualification could lead to a career as an IT Support Specialist, which has an average salary of £37,500, or an IT Project Coordinator, with an average salary of £40,000. As well as many other IT positions.

ITIL 4 Managing Professional

Aimed at IT professionals working within digital teams, this designation teaches the practical and technical knowledge needed to run IT-enabled services, teams, and workflows successfully.

This qualification could open up job opportunities for positions such as: IT Service Manager (average salary - £42,500), Service Delivery Manager (average salary - £47,500) or IT Operations Manager (average salary - £52,500).

ITIL 4 Strategic Leader

Designed for senior IT professionals, this designation teaches how IT influences and directs business strategy. Individuals will develop the ability to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success.

Once qualified, learners will be a good position to secure top leadership positions such as IT Director, with an average salary of £52,500 or Chief Technology Officer, with an average salary of £79,000.

Learn more about how to get ITIL 4 certified.