Enabling opportunity in Retail & FMCG
In this paper, we explore some of the key issues facing Retail and FMCG leaders, and outline how L&D programmes can help tackle them by equipping teams with the skills needed.
The Retail and FMCG sectors are affected by their reliance on external influences, including consumers, extensive supply chain networks, increasing material and energy costs, rapid technological advancement and macroeconomic factors such as COVID-19 and Brexit.
These external pressures create a highly volatile environment that can impact operations, increase costs and delays, and affect product availability and profitability. While the pace of digital transformation demands continuous investment in e-commerce, automation, and data-driven decision-making solutions, placing further strain on businesses that are already struggling to remain competitive.
But through effective learning and development programmes, leaders can help address these challenges by equipping teams with skills that help them to:
- Adapt with agility
- Drive digital transformation
- Increase operational efficiencies
- Be more productive
- Embed a culture of customer-centricity and innovation
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